Kalamazoo, Michigan: Answer United is a reputed call center services provider that has been helping business manage their customer relationships through phone and message interaction since 45 years.The firm operates to provide services for various domains that include medical answering, property management, consulting and counseling, legal services, funeral homes, home health care and hospice, HVAC and refrigeration, and government services.
A spokesperson for the company says, “At present, Answer United serves around 1200 companies across the country. Out clients range from home offices to Fortune 500 multi-national companies. We are a BBB accredited business that has won the 2014 ATSI Award of Excellence.”
One of the biggest assets of the company is the staff. There is a thorough screening process that starts with a telephonic interview and concludes in a personal interview and background checks. Only the best of the lot make it to Answer United.
He further says, “Answer United has a robust training methodology for its employees that makes them experts professional agents in their area of service. Besides the training, we provide best salary packages and perks to our employees and leave no stone unturned to ensure that the working environment is healthy and productive. It is no wonder, therefore, that the attrition rate in our company is the one among the lowest in this line of business.”
For more information on Answer United, visit http://www.answerunited.com/services/call-center-services/
Another pillar that stands strong in the company is the advanced technology and state-of-the-art infrastructure that allows a robust work environment and evokes the best practices in every department.
All these factors come together to fulfill the aim of the company which is to provide clients nothing but the best. The services are customized to the individual needs of every client and that ensures that there is no cost cutting in the name of one size fits all attitude. Such practices lead to the company’s success.
About Us:
Answer United has been providing call center services to a range of businesses for a few decades now. Its clients include Fortune 500 companies as well as freelancing businesses. The repertoire includes the likes of Bosch, SubWay, Pepsi, and Johnson & Johnson.
The company prides itself on its trained employees and state-of-the-art infrastructure that come together to provide best in class services.
To get a free quote, you can call them at 800 937 5900 or request online here.